Gorgias AI Agent use cases

Orthofeet automated 56% of tickets in under two months

56% of tickets handled by AI in under two months, nearly double its goal.

Tommy John's support team made $106K in sales after AI took the busywork

$106K+ in sales from the support team in two months, and 20% of phone calls became sales.

Australian brand Boody lifts sales 10% and replies 99% faster with an AI agent

26% of tickets handled by AI, first replies 99.88% faster, and sales up 10%.

Psycho Bunny doubled revenue without hiring more support staff

AI handles 25–30% of tickets. Revenue doubled with the same size support team.

A streetwear brand solves 74% of tickets in one reply

40% of tickets handled by AI, and 74% solved in one reply.

A jewellery brand turned its support AI into a salesperson that sells in 20% of chats

Tickets solved in one reply up 300%, first replies 99% faster, and 20% of AI sales chats end in a sale.

Pepper's AI agent handles 54% of support and turns 19% of chats into sales

54% of questions handled by AI and 19% of chats became sales. Saved at least $25K on extra holiday staff.

Instant AI cancellations cut wrong shipments by 70%

45% of tickets handled by AI and 70% fewer wrong shipments.

UKLASH's AI agent keeps 1 in 8 customers who try to cancel

1 in 5 cancellations is handled by AI, and about 12–13% of those people stay.