Microsoft Copilot Studio use cases

Asurion's invoice agent lifted hands-free invoice processing from under 20% to 70%

Touchless invoice processing rose from below 20% to more than 55% in the first week, and then to over 70%.

Fonterra uses AI agents to check investment and governance papers

Agents live for investment, governance and accounting reviews.

IRD is piloting 'Tech Buddy', an AI that fixes staff IT problems or logs a ticket

Small trial running for real staff.