Amazon Bedrock use cases

Amazon BedrockNewOct 2026

ShipStation's Slack IT agent answers 97.5% of staff questions

Replied to 97.5% of messages, handled 812 of 1,221 conversations without a ticket (about 1,600 hours a year saved), and positive ratings rose from 82% to 96%.

Amazon Bedrock, ChatGPT, ClaudeDec 2025

One NZ's AI agent cuts the time to check network complaints by 80%

Checking takes 80% less time.