Healthcare use cases
Noom's AI went from solving 59% to 68% of questions in 30 days
The share of questions solved without a person rose from 59% to 68% in 30 days.
SimplePractice's AI solved 85% of questions a month after launch
85% of questions solved without staff within one month, beating its 66% year-end goal.
Curology's AI chat now takes 80% of tickets and cut costs 65%
Chat went from 5% to 80% of all tickets, and support costs fell 65%.
HairMax saves 7,800 support hours a year with an AI agent
The share of questions solved by AI rose from 60% to 73%, saving 7,800 hours a year.
Modern Animal's AI agent sorts pet questions that don't need a vet visit
Jobs that took up to 30 minutes now take seconds.
A dental clinic got 93 bookings in month one from a bilingual voice agent
93 bookings in the first month.
Singapore lets every public healthcare worker build their own AI agents
Every public healthcare worker in Singapore can now use it.
Numan saves 19,000 support hours a year with an AI agent in health care
19,000 hours saved a year, about the work of 9 full-time staff. 90% of customers are happy, the same as with people.
The IRC tested Claude to turn health data into decisions faster
Everyone in the trial worked faster, half save 4+ hours a month, and a day of analysis now takes under 30 minutes.
Medical Data Systems collects $280K a month with AI phone agents
About 30,000 calls a month handled and about $280K collected each month.
A London dentist's AI receptionist costs £47 a month
Costs about £47 a month and books appointments automatically. No revenue figures given (their own figures).