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Retell AI, VapiLondon dental practice (r/AiForBusinessesUK)

A London dentist's AI receptionist costs £47 a month

In plain words

A builder set up an AI receptionist that answers calls and books into Google Calendar for a London dental practice, and shared the template.

Still a trial: Costs about £47 a month and books appointments automatically. No revenue figures given (their own figures).

These numbers come from the builder and haven't been checked independently.

Source: reddit.com ↗

⏱ About 1-3 weeks to set up🎓 Comfortable with no-code toolsEasier with a builder's help

How to do it yourself

Our suggested steps. The company didn't publish theirs.

  1. 1

    Check your phone log: how many calls did you miss last month, and when?

  2. 2

    Write down your services, service area, rough prices and what counts as an emergency.

  3. 3

    Set up the voice agent, connect Google Calendar, and paste the prompt below.

  4. 4

    Call it 20 times yourself as different customers and fix anything odd.

  5. 5

    Turn it on for after-hours and missed calls first; review the call log weekly.

The instructions to give the AI

Paste this into Retell AI (the free plan is fine), swap the [brackets] for your details, and test it on a few real examples.

This is one part of the setup. It won't connect to your phone, inbox or other apps on its own; the steps above cover that.

Agent instructions (prompt)

You answer the phone for [practice]. Book check-ups and hygiene visits into free calendar slots. For pain or swelling, offer the next emergency slot and text [practice phone]. Don't give medical advice or quote treatment prices. Confirm by text.

[Highlighted] = replace with your own details before you run it.

What you should get back: "You're booked for a check-up Thursday 10:20am with Dr Patel — we'll text a reminder the day before."

Written by Quickly and Good, inspired by this case.

More detail: tools, prices and what you'll need

The company used: Voice agent + Google Calendar

You could use: Voice agent (Retell AI or Vapi) + Google Calendar

  • Retell AI

    Phone voice agents that answer and make calls, book appointments and transfer.

    Pay as you go, $0.07-$0.31/min; $10 free credit · Official site ↗

  • Vapi

    Developer platform for phone voice agents.

    Pay per minute; $5 free credit · Official site ↗

Prices from each tool's own pricing page, checked Oct 2026.

What you'll need

  • ☐A phone number the agent can answer (from the voice platform or Twilio)
  • ☐A voice-agent platform (e.g. Retell AI, Vapi or Synthflow)
  • ☐Connection to your calendar or job system so it can actually book
  • ☐A knowledge base: services, prices, hours, service area, FAQs
  • ☐The agent instructions (prompt) and a call script
  • ☐20+ test calls, including angry, confused and off-topic callers
  • ☐Transfer to a human for emergencies and anything it is unsure about
  • ☐Call-recording/AI disclosure that meets local rules

Can I do this myself?

Possible if you are comfortable wiring tools together and testing for a week or two. If not, hire a builder: most owners do.

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