Sierra AI agents use cases

SoftBank partners with Sierra to bring AI customer-service agents to Japan

Partnership announced; deployment planned.

Homebase's AI agent now solves 70% of questions, day and night

70% of questions solved by AI. Because help is always on, staff ask 6 times more questions.

A self-storage company's AI agent answers 24/7 and brings in new renters

AI solves 70% of questions, brings hundreds of new leads, and 2–3% more people move in from after-hours calls.

GoFundMe's AI coach helps people raise 5% more

Organisers raised 5% more in donations, an estimated $125M extra in the US.

Modern Animal's AI agent sorts pet questions that don't need a vet visit

Jobs that took up to 30 minutes now take seconds.

SoFi's AI agent handles 50,000 member chats a week

50,000+ chats a week. 61% are finished without a person.

Redfin's AI search makes home buyers 47% more likely to book a viewing

Buyers look at nearly twice as many homes and are 47% more likely to ask for a viewing.

Sun & Ski's AI agent tripled how often product pages turn into sales

Product pages sell 3 times as often. 90% of customers are happy with the AI, versus 68% when passed to staff.