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ChatGPT, n8n, MakeSamsung SDS & Woori Bank · Apr 2026

Samsung SDS builds 175+ AI agents for Woori Bank

In plain words

Samsung SDS is building 'AI Agent Banking' for Woori Bank with more than 175 agents, about 90 of them due first.

Still a trial: About 90 agents go live first, with 175+ planned.

Source: samsungsds.com ↗

⏱ About 1-2 weeks to set up🎓 Comfortable with no-code toolsEasier with a builder's help

How to do it yourself

Our suggested steps. The company didn't publish theirs.

  1. 1

    List back-office tasks done by staff every day (checks, reconciliations, reports).

  2. 2

    Score each: volume x time x rule clarity.

  3. 3

    Build the top 3 as small n8n + ChatGPT agents with the prompt below adapted.

  4. 4

    Each agent outputs to a review queue (Google Sheet) for a human tick.

  5. 5

    Add the next 3 once accuracy is high.

The instructions to give the AI

Paste this into ChatGPT (the free plan is fine), swap the [brackets] for your details, and test it on a few real examples.

This is one part of the setup. It won't connect to your phone, inbox or other apps on its own; the steps above cover that.

Agent instructions (prompt)

You are a back-office agent for [task]. Rules: [paste]. For each record below, apply the rules, output PASS/FAIL/REVIEW with the reason and the rule number. Never change source data.
Records:
[paste]

[Highlighted] = replace with your own details before you run it.

What you should get back: A table of records marked PASS / FAIL / REVIEW with the reason and the rule number.

Written by Quickly and Good, inspired by this case.

More detail: tools, prices and what you'll need

The company used: Samsung SDS agent platform

You could use: Make or n8n + ChatGPT, one small agent per back-office task

  • ChatGPT

    General AI assistant: writes, summarises and answers from files you give it.

    Free plan; paid plans available · Official site ↗

  • n8n

    Workflow automation that connects apps and adds AI steps; can be self-hosted.

    Free to self-host (Community Edition); cloud: see pricing · Official site ↗

  • Make

    Visual automation builder for connecting apps.

    See pricing · Official site ↗

Prices from each tool's own pricing page, checked Oct 2026.

What you'll need

  • ☐An automation tool (n8n, Make or Zapier)
  • ☐Connections to each app involved (email, CRM, sheets, calendar)
  • ☐An AI model account/API key
  • ☐The agent instructions (prompt)
  • ☐Error handling: what happens when a step fails
  • ☐Testing with real data for a week
  • ☐A human review step before anything goes out to customers

Can I do this myself?

Yes if you have built a Zapier/Make/n8n workflow before. If those words are new, hire a builder.

Useful? Vote so others find it.

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