Samsung SDS builds 175+ AI agents for Woori Bank
In plain words
Samsung SDS is building 'AI Agent Banking' for Woori Bank with more than 175 agents, about 90 of them due first.
Still a trial: About 90 agents go live first, with 175+ planned.
Source: samsungsds.com ↗
How to do it yourself
Our suggested steps. The company didn't publish theirs.
- 1
List back-office tasks done by staff every day (checks, reconciliations, reports).
- 2
Score each: volume x time x rule clarity.
- 3
Build the top 3 as small n8n + ChatGPT agents with the prompt below adapted.
- 4
Each agent outputs to a review queue (Google Sheet) for a human tick.
- 5
Add the next 3 once accuracy is high.
The instructions to give the AI
Paste this into ChatGPT (the free plan is fine), swap the [brackets] for your details, and test it on a few real examples.
This is one part of the setup. It won't connect to your phone, inbox or other apps on its own; the steps above cover that.
Agent instructions (prompt)
You are a back-office agent for [task]. Rules: [paste]. For each record below, apply the rules, output PASS/FAIL/REVIEW with the reason and the rule number. Never change source data. Records: [paste]
[Highlighted] = replace with your own details before you run it.
What you should get back: A table of records marked PASS / FAIL / REVIEW with the reason and the rule number.
Written by Quickly and Good, inspired by this case.
More detail: tools, prices and what you'll need
The company used: Samsung SDS agent platform
You could use: Make or n8n + ChatGPT, one small agent per back-office task
- ChatGPT
General AI assistant: writes, summarises and answers from files you give it.
Free plan; paid plans available · Official site ↗
- n8n
Workflow automation that connects apps and adds AI steps; can be self-hosted.
Free to self-host (Community Edition); cloud: see pricing · Official site ↗
Prices from each tool's own pricing page, checked Oct 2026.
What you'll need
- ☐An automation tool (n8n, Make or Zapier)
- ☐Connections to each app involved (email, CRM, sheets, calendar)
- ☐An AI model account/API key
- ☐The agent instructions (prompt)
- ☐Error handling: what happens when a step fails
- ☐Testing with real data for a week
- ☐A human review step before anything goes out to customers
Can I do this myself?
Yes if you have built a Zapier/Make/n8n workflow before. If those words are new, hire a builder.
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