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Chatbase use cases
Builds a chatbot trained on your website and docs, embeddable on your site.
Price: From $40/mo (Hobby, monthly) · Official pricing ↗
Google Gemini, ChatbaseNewOct 2026
Kmart and Officeworks shopping agents make shoppers up to 3 times more likely to buy
Shoppers who use the agents are up to 3 times more likely to buy (Google's figure).
Intercom Fin, Tidio Lyro, ChatbaseAug 2026
NAB is about to test AI agents with real customers
Customer testing is starting; nothing measured yet.
Tidio Lyro, ChatbaseJul 2026
Service NSW uses AI assistant 'Eva' for customer chat and ID-check help
AI handles customer chat and ID-check help, with staff watching over it.
Google Gemini, Microsoft Copilot, ChatGPT, ChatbaseFeb 2026
Wesfarmers is adding AI agents across Bunnings, Kmart, Officeworks and Priceline
A shopping assistant that works across its brands through OnePass is being trialled. A wider rollout is planned.
Google Gemini, ChatGPT, Claude, Chatbase
Woolworths gave 200,000 staff an AI helper, with 8 AI 'judges' checking its answers
Live for 200,000+ staff, with every answer checked before it's shown.