Tidio Lyro use cases
Website chat with an AI agent for small shops; answers FAQs and captures leads.
Price: Lyro from $32.50/mo · Official pricing ↗
Vietnam's VIB runs one AI chat agent across five support channels
AI agent live on five channels.
NAB is about to test AI agents with real customers
Customer testing is starting; nothing measured yet.
DBS upgrades Joy, its assistant for small business customers, so it can do tasks itself
Serves 10M+ customers and is expected to handle 1M+ chats a month.
Service NSW uses AI assistant 'Eva' for customer chat and ID-check help
AI handles customer chat and ID-check help, with staff watching over it.
A dog-collar maker lets AI solve 70% of chats across three stores
70% of chats solved by AI across three online stores. Live within 30 days.
HairMax saves 7,800 support hours a year with an AI agent
The share of questions solved by AI rose from 60% to 73%, saving 7,800 hours a year.
Monster Tires freed staff from quote calls with an AI chat agent
44% of visitors chat with the bot, and 26% of visits turn into a real enquiry.
A macaron startup turns 70% of chats into orders
70% of chats became orders, and it won business clients like Netflix and Google.
MattressNextDay's AI agent solves 73% of chats and saves 400+ hours a month
73% of chats solved by AI and 400+ staff hours saved each month.
One NZ lets customers switch mobile plans with an AI agent, no call needed
Customers can now switch plans on their own instead of calling. It was built in 5 weeks.
Kogan rebuilt its customer-service bot on Agentforce in six weeks
Live in about 6 weeks, covering 10 kinds of customer question.
Maxis launches Miya, a friendly assistant in its app
Launched in the Maxis app.
Air New Zealand's chatbot Oscar sorts out about 75% of questions
Sorts out about 75% of questions.
A Shopify owner swapped a $2,400/month assistant for a $50/month AI agent
93% of messages answered automatically, in 87 seconds instead of 6 hours (their own figures).