AI agents for developer or it: real examples
Real AI agent examples picked for people in Developer or IT. Each case links to its public source, says what happened, and gives plain setup steps and a prompt you can copy. 16 cases, newest first.
xAI (X) releases Grok Voice 3.0 for building phone and web voice agents
On 14 October 2026 xAI, the company behind Grok on X, made grok-voice-3.0 available in its Speech to Speech (voice agent) API at the same price as Grok Voice 2.0. The grok-voice-latest alias now points to it. xAI lists the API at $0.08 per minute, with tool calling, web and X search, and demo apps for web and Twilio phone agents.
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ShipStation's Slack IT agent answers 97.5% of staff questions
ShipStation built Deckhand, an IT help desk agent in Slack on Amazon Bedrock AgentCore. It answers staff IT questions day and night and only opens a Jira ticket when it can't sort it out in chat.
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Sophos cut security investigation time from 38 minutes to 89 seconds
Cybersecurity firm Sophos built AI agents with OpenAI that gather the evidence for each threat case, plan an investigation, run it and write a summary with recommended actions. Analysts review the result.
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Swiggy lets AI assistants like ChatGPT and Claude order food and groceries
Swiggy exposes Model Context Protocol tools so AI assistants can handle ordering and delivery on its platform.
Read how it worksAGL's AI agent drafts security review documents for architects
Because security reviews were slowing projects, AGL built an agent that applies threat-modelling frameworks to generate security review documentation that architects then refine.
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Telstra's AI agent checks who has access to what, around the clock
Instead of doing access audits by hand every so often, Telstra has an agent watching user permissions and settings in its Salesforce system all the time.
Read how it worksACC uses AI to help with injury claims, but humans still decide
New Zealand's ACC runs four AI tools in its claims pipeline. Staff make every final call.
Read how it worksMizuho launches an 'Agent Factory' to mass-produce and run AI agents
Mizuho started an Agent Factory to move from building individual AI agents to producing and operating them at scale, and plans to roll the Cowork agent out to staff.
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SoftBank tests AI agents that run parts of its phone network on their own
SoftBank built a multi-AI-agent platform on its telecom-specific generative AI and began verifying autonomous network operations.
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IRD is piloting 'Tech Buddy', an AI that fixes staff IT problems or logs a ticket
New Zealand's tax department is testing an internal agent that answers IT questions and raises a ServiceNow ticket when it can't help.
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CommBank saves 2,500 hours a month with Atlassian AI summaries
CBA turned on Atlassian's AI (now Rovo) for 35,000 people. It summarises delivery docs and breaks big projects into Jira tasks.
Read how it worksRakuten engineers let Claude Code rework code on its own for 7 hours
Rakuten used Claude Code to run a seven-hour autonomous refactoring of the open-source vLLM codebase and to speed up feature delivery.
Read how it worksClassmethod says Claude Code made its developers up to 10 times faster
Japanese IT services firm Classmethod uses Claude Code across engineering and business tasks, including Google Apps Script automations.
Read how it worksCarvana's Slack AI agent cut engineers' time to answers by 65%
Carvana runs Claude inside Slack so whole teams can watch it work on alerts and questions.
Read how it worksRocket Money built an AI money assistant that has to be 100% accurate
Rocket Money built Rowan, an agent that watches accounts and helps people manage money, with Claude.
Read how it worksRemote's AI help desk solves 27.5% of IT tickets on its own
Remote's small IT team built an AI help desk on Zapier that takes requests from Slack, email and chat.
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