Shipping group CMA CGM uses HappyRobot voice agents to answer calls about cargo release, customs and documents, and to call customers about new routes and unpaid invoices. It is now scaling them up after pilots.

ResultMore than 46% of cargo release enquiries are resolved by the AI agents, and about a third of 4,000 customers called by the sales agent moved on to active discussions.

Brothers switched on ServiceTitan's AI virtual agent in January 2026. It answers 24/7, confirms bookings and sometimes saves a job by offering to reschedule or waive the call-out fee.

ResultOver $1M in recovered revenue and 600+ extra jobs; one month topped $200K.

A builder set up an AI voice receptionist for a small plumbing crew whose owner was always under a sink. It answers 24/7, books into Google Calendar and logs every call to a sheet.

Result5-7 extra jobs a week that would have gone to voicemail; many came from 6pm-8am calls (their own figures)

An AI voice agent picks up every call for a roofer, gets the job details and urgency, books into Google Calendar, emails a confirmation and sends him a summary.

Result2–3 extra jobs a week and his best month since starting (their own figures).

My Smile Miami put a bilingual voice agent on its main number. It books and reschedules, collects insurance details and emails the office a summary.

Result93 bookings in the first month.

Hall's uses a voice agent for after-hours calls. It takes the details, checks how urgent it is and books a service window.

Result23 booked jobs in the first month.

Salon D's phone went to voicemail after closing. Now an AI receptionist hooked into Mindbody answers and books those calls.

Result$4,915 in new bookings from 458 calls in the first month, 13.8 times what it cost.

Vietnamese banks like Sacombank, Vietcombank and Home Credit use FPT's AI agents on the phones.

ResultUp to 41,000 calls a day.

Kiwibank swapped an old phone bot for an AI voicebot that understands why people are calling and sends them to the right place.

Result27% fewer calls passed between staff, and calls answered 49% faster.

Indian used-car platform Cars24 uses OpenAI-powered voice and chat agents for customer conversations.

ResultAI agents handle 1M+ minutes of conversation a month.

Staff at this Toronto trattoria spent 3+ hours a day on the phone. An AI now takes reservations, answers menu questions in English and Italian, and texts confirmations.

ResultMissed calls went from 35 a week to zero, bookings up 47%, about $28K more a month.

Spice Kingdom kept fumbling big catering calls in three languages. A multilingual AI now answers, captures every catering request and sends it to WhatsApp.

ResultCatering leads up 340%, about $44K more catering revenue a month.

Boat marketplace Boatzon uses a Retell voice agent called Anna to call busy professionals and follow up.

Result80% of calls meet its quality bar, and the rest get followed up automatically.

Billing firm MDS runs Retell voice agents on inbound and outbound collections calls.

ResultAbout 30,000 calls a month handled and about $280K collected each month.

Insurance marketplace Matic uses Retell to collect caller details before handing to licensed agents.

ResultHalf of the repetitive work is automated, and collecting details dropped from 9 minutes to about 6.

Coding bootcamp TripleTen couldn't keep up with summer inquiries, so an AI agent called Charlotte now calls them.

ResultShowing a branded caller name got 20% more people to pick up and sign up.

A 60-day trial put an AI voice agent on a small HVAC firm's line. It does proper HVAC intake, books into Google Calendar and texts the on-call tech only for true no-heat/no-cool calls.

Result71% of calls now become bookings, up from 55%. Nearly half of calls came outside business hours (their own figures).

When a call is missed, the system texts back within 60 seconds, an AI qualifies the job by SMS and books it into the calendar.

Result£3,800 recovered in week one and £14,200 in month one, from 22+ missed calls a week (their own figures)

A busy restaurant was slammed with calls about hours, menu and bookings. A voice agent built with n8n now answers those, and staff handle exceptions.

Result20-30 staff hours saved every week (their own figures)

A builder set up an AI receptionist that answers calls and books into Google Calendar for a London dental practice, and shared the template.

ResultCosts about £47 a month and books appointments automatically. No revenue figures given (their own figures).